Victorian firms · Updated 6 November 2026
Questions principals ask before they change how instructions come in.
These are the questions small Victorian firms ask me before a setup call. Short answers, sources linked. I stop where the longer notes on jackbuilds.co/law start. This is not advice on a file you're in the middle of.
- Can we collect will facts before the appointment?A form can gather the facts. It does not replace seeing the client alone.
- What should I have before I draft a letter of demand?The right entity, the dates, a costs clause or not, and whether you will sue.
- What should I ask before client facts go into a tool?Public chatbots are out. You still verify the draft. Say so to the client.
Longer sourced notes, including remote witnessing, interpreters, trust money and the fee examples: jackbuilds.co/law.