A letter of demand shouldn't take the afternoon.
A debt intake on your own website. Clients say who owes them, how much and why, and pay your fee. You get a first draft letter to review. For a company debtor, you confirm the ASIC extract before you approve.
Letter of demand
Who owes the money, how much, and why. Then they pay your fee.
Start my letterWe set it up on your precedent, then your next 3 letters of demand are free. No card, no lock-in. If it doesn't save you time, you owe nothing.
Stop re-keying invoices into a letter.
The client emails a stack of invoices and a trading name.
You hunt the ACN, type the letter, check the limitation period, and remember not to add costs you can't demand. Then you invoice.
Re-keying invoices, checking the entity, typing the letter, chasing the fee.
The answers and the fee are in. You check the draft, confirm ASIC if it's a company, and sign.
On the trial we time your first 3 letters, so you see your own numbers. No invented hourly rates.
And the letter stops waiting on your desk until the evening.
Three steps. You only do the last one.
We put it on your website
On your own domain, like demands.yourfirm.com.au, in your branding, with your letter precedent and your fee. We do the setup.
Clients answer and pay
At home, on their phone, in their own language. They pay your fee by card before anything is drafted, to the account your trust accountant approves.
So you're paid before you start. No invoices to chase, and no unpaid work if a client goes quiet.
You review the draft
A first draft letter, with the traps flagged. For a company you confirm the ASIC extract. You decide what goes out.
Live at a Victorian practice. Your precedent, your fee, your name on the letter.
What changes on each letter.
- You re-type invoices from an email chain.
- The trading name isn't the ACN.
- You invoice after sending, then chase it.
- Clients answer at home, in their language.
- The first draft is waiting. ASIC is a gate, not a guess.
- Your fee is paid before you start.
We set it up on your precedent, then your next 3 letters of demand are free. No card, no lock-in.
Nothing is sent until you approve it.
Locked until you approve
The debtor never hears from Firmbrief. You decide what goes out.
ASIC extract, as a gate
For a company debtor, approve is blocked until you confirm a current extract.
Rule 34 and the ACCC/ASIC guideline
Don't demand legal costs without a contractual right. Don't threaten action you won't take.
Limitation flagged from the answers
A simple contract debt in Victoria is generally 6 years. The answers tell you when to look.
Built around the Victorian letter-of-demand checklist and the VLSB+C and LIV guidance.
Your clients answer in their own language.
On their own phone, typed or spoken. You review everything in English, with their original words alongside. Below, the same question in English and two example client languages. Need a different language for your clients? Ask on the call.
Letter of demand
We act for our client. Unless the amount set out below is paid within 14 days, our client may commence proceedings.
+What we'll cover in 15 minutes
Your precedent and your fee
I'll ask how you take debt instructions now, which letter you use, and what you charge for a letter of demand.
Your next 3 letters, $0 setup
I set it up on your precedent, with your branding, your fee and your clients' languages. You send the link to your next 3 demand clients, and I'm on the phone if anything's unclear.
After the 3 letters
A one-off setup fee plus a fee per completed letter, both quoted before you commit. No lock-in contract.
No time saved, no fee. If you stop, your clients' data is returned to you or deleted.
We set it up on your precedent, then your next 3 letters of demand are free. No card, no lock-in.
What principals ask me.
Is this an online debt-collection service?
No. The debtor never hears from Firmbrief. Your client gives the debt details and pays your fee through your firm's own page. You get a first draft letter, you review it, and your firm's name is on it.
Does AI send the letter?
No. A first draft is prepared for you to review. Nothing is issued until you approve it. For a company debtor, approve is blocked until you confirm you have checked a current ASIC extract.
What about the wrong company, or costs on the letter?
For a company, you confirm the extract (exact name, ACN, still registered) before you can approve. The workflow is built around Conduct Rule 34: don't demand legal costs without a contractual right. And the ACCC/ASIC guideline: don't threaten action you aren't instructed or intending to take. The 6-year limitation period for a simple contract debt in Victoria is flagged from the answers. See the checklist.
What happens after the first 3 letters?
A one-off setup fee and a fee per completed letter, both quoted on the call before you commit. No lock-in contract. If those 3 letters didn't save you time, you owe nothing.
Where does the payment go, and who owns the data?
The fee is paid upfront by card, to the account your trust accountant approves. Card fees, refunds and chargebacks are set up with them before you go live (the trust money rules). The data belongs to your firm, sits behind a lawyer-only login, never goes into public chatbots, and is exported to you then deleted if you stop.
Something else? or WhatsApp Jack.
The letter still has your name on it. Your time belongs in the check that gets it right, not the re-typing.
15-min setup callYour next demand client could finish the instructions tonight.
Tell me about your practice, then pick a time. We set it up on your precedent, then your next 3 letters of demand are free.
Book a 15-min setup call
Takes 30 seconds. Then pick a time on the calendar.
Your details are only used to prepare for the call.
We set it up on your precedent, then your next 3 letters of demand are free. No card, no lock-in. A lawyer approves every draft.